How and Why Can We Guarantee Our Bees?
It’s actually quite simple: we personally make every single nuc and queen. That sounds like a given, but it’s surprising how many companies resell bees. We have a hands on personal business where just two of us are responsible for every nuc/queen produced - not mass produced by someone with hired help. The main problem with mass produced nucs is that they get bought and resold. They can be resold without any inspection whatsoever and eventually passed onto you as the customer. If there’s no quality control, how can anyone be certain of what they are selling or buying? We get far too many people that come to us and need a queen or a nuc because theirs failed and the company they got it from doesn’t actually produce nucs or queens, so they can’t help them.
Many nucs are mass produced the south around Florida/Georgia and shipped up north in April. Many people don’t see the problem with that, but if you get bees in April, there is almost zero forage for them and you could potentially lose your bees to starvation before they ever get started. Not a single one of our bees go through any form of pollination. So many bee companies travel all the way to California for pollination then back to Florida to make nucs to sell to people all over the US. Almond pollination in particular is tough on the bees, and the long distance traveled isn’t easy either. Most times, these companies are very willing to part with their old comb that sometimes contain high levels of pesticide/fungicide/herbicide and other toxic chemicals within the wax. This is the main reason we never pollinate. We personally want heathy bees and we want our customers to have the same. With research through Cornell University, we are proud to have found that we have some of the cleanest wax and healthiest bees possible.
Our success as a company is entirely dependent on your success as a customer. We hope that a guarantee shows how much we believe in that.
We guarantee our nucs for the first two weeks upon receiving them. If an issue does arise, we ask that pictures of the colony are provided to us so that we can determine how to best diagnose the situation. Most initial issues stem from the queen. So with that said, we cover any form of a failed queen; whether she’s gone missing, gets injured, or becomes a drone laying queen. We will replace her at no cost to you within those two weeks.